Privacy policy
This notice explains what personal data O2O Creative Sdn Bhd collects through this website, why, and the choices you have, in line with Malaysia's Personal Data Protection Act 2010 (PDPA).
We reply within 1 business day.
Last updated: 18 October 2026. Draft for review by O2O Creative before publication.
Who we are
O2O Creative Sdn Bhd (201501033547 (1158867-T)), Unit B-01-3A, 3 Two Square, No. 2, Jalan 19/1, Section 19, 46300 Petaling Jaya, Selangor. Contact: [email protected], +603 7620 7020.
What we collect
- Details you send us through our enquiry and brief forms: name, email, phone number, company, the services you are interested in, project details and budget range.
- Messages you send us on WhatsApp, email or phone.
- Usage data collected by Google Analytics using cookies: pages viewed, buttons used, referring site, device type and approximate location. We use it to see which pages help visitors, not to identify you. You can block these cookies in your browser settings.
Why we use it
To reply to your enquiry, prepare a quotation, carry out the project you engage us for, and keep records required by law. We do not sell your data and do not use it for unrelated marketing without your consent.
Who we share it with
Service providers that host our website and process enquiries on our behalf: Cloudflare (website hosting), Google Analytics (website usage statistics) and Google Workspace (email and the spreadsheet where enquiries are stored). They process data only on our instructions.
How long we keep it
Enquiries that do not become projects are deleted within 24 months. Project records are kept for seven years to meet Malaysian tax and company law requirements.
Your rights
Under the PDPA you may ask to access or correct your personal data, or withdraw consent to its use. Email [email protected] and we will respond within 21 days.
Changes
We will post any changes to this notice on this page with a new date.